Terms & Conditions

 

Terms & Conditions

Shipping

 

At FittedByJem, we take pride in delivering high-quality, carefully crafted prints to your doorstep quickly and efficiently.

Processing and Shipping Times:

  • UK Orders: Prints in stock are processed within 3–5 business days and shipped promptly. Delivery typically takes 2–5 business days after dispatch.
  • International Orders: Please allow 1–3 weeks for processing and shipping. Delivery times may vary depending on your location and customs processing.

Tracking Your Order:

  • All orders include tracking information, which will be provided via email once your order has been dispatched.

Lost or Delayed Orders:

  • If your order is delayed or lost, please contact us at fittedbyjem@gmail.com with your tracking number, and we will assist you promptly.

Important Notes:

  • FittedByJem is not responsible for delays caused by postal services or customs.
  • Any customs fees or duties (if applicable) are the responsibility of the customer.

Thank you for choosing FittedByJem! If you have any questions or concerns, feel free to reach out to us at any time.

Refund Policy

  • All sales are final. 
  • If your order is defective, incorrect, or incomplete, please email us at fittedbyjem@gmail.com within 48 hours of delivery so we can resolve the issue promptly.